DISCLAIMER & PRIVACY POLICY
1. General
This website is owned by Tinktank BV, trading under the name Tinkel. Tinktank BV is located at Hutsepotstraat 188 bus 101, 9052 Ghent. Contact details: tel. +32 9 277 70 80 – privacy@tinkel.com – company number BE 0845 787 441. By accessing and using this website, you expressly agree to this disclaimer and privacy policy.
2. Intellectual property rights
The content of this website, including text, images, logos, trade names, product names, illustrations, layout, and software, is protected by intellectual property rights belonging to Tinkel or to third parties with whom Tinkel has contractual agreements. It is prohibited to copy, distribute, or otherwise use this content, in whole or in part, without prior written permission from Tinkel.
3. Disclaimer
The information on this website is of a general and commercial nature. While Tinkel makes reasonable efforts to keep the content up-to-date and accurate, it cannot be held liable for inaccuracies, omissions, or outdated information. Tinkel also cannot be held liable for any damages resulting from the use of the website or from temporary interruptions or disruptions.
4. Links to third party websites
The website may contain links to third-party websites. These links are provided for information purposes only. Tinkel has no control over the content of these websites and accepts no liability for their content or operation.
5. Processing of personal data
Tinkel attaches great importance to the protection of your personal data and processes it in accordance with the General Data Protection Regulation (GDPR) and the Belgian privacy law of 30 July 2018.
6. What data do we process?
– Contact details via forms (name, email address, message)
– Newsletter registrations via MailerLite (name, email address, preferences)
– Ticketing details via Paylogic (name, address, payment information, orders)
– Photos and videos of events (for marketing purposes, subject to prior clear communication)
– Technical data (IP address, cookies and trackers such as Sourcebuster and reCAPTCHA)
7. For what purposes?
– Customer management and execution of agreements (ticketing)
– Sending newsletters and commercial communications (after consent)
– Analysis of website traffic and improvement of user experience (analytics, after consent)
– Security of the website and forms (reCAPTCHA, legitimate interest)
– Marketing and promotion via photos/videos of events (with the possibility of objection)
8. Legal grounds for processing
We process personal data based on:
– Consent (newsletter, marketing, analytics)
– Contractual necessity (ticketing, customer management)
– Legal obligation (tax and accounting retention obligation)
– Legitimate interest (website security, reCAPTCHA)
9. Retention periods
– Contact requests: maximum 1 year after processing
– Newsletter data: as long as the registration is active (deletion within 30 days after unsubscribing)
– Ticketing and billing data: 7 years (legal retention obligation)
– Photos and videos: as long as relevant for marketing purposes, unless the data subject objects
10. Sharing of personal data
Your personal data will not be sold to third parties. It may only be shared with processors acting on Tinkel’s behalf (such as MailerLite, Paylogic, and Nomeo as a hosting provider) and who are bound by strict data processing agreements.
11. Rights of data subjects
You have the right to access, correct, or delete your personal data, or to restrict its use. You have the right to object to processing for direct marketing and profiling. You also have the right to withdraw your consent. Requests can be sent to privacy@tinkel.com, along with proof of identity.
12. Complaints
If you have any complaints about the processing of your data, you can contact the Data Protection Authority (GBA): Drukpersstraat 35, 1000 Brussels – contact@apd-gba.be – https://www.gegevensbeschermingsautoriteit.be
13. Applicable law and competent court
This policy is governed by Belgian law. In the event of disputes, the courts of the judicial district of East Flanders, Ghent division, have exclusive jurisdiction.